FAQs

Delivery

How much is delivery?

Card delivery is £1 and we offer FREE Royal Mail 2nd class delivery (3-5 working days) is available on all UK orders over £20. Upgrade to 1st class delivery at checkout for £1.50.

Do you ship internationally?

Unfortunately we only ship to the UK currently.

Can you send a card or gift direct to the recipient?

Yes! Just leave a note at the checkout letting us know you'd like to send it direct, and leave your gift message. 

 

When will I receive my order?

We aim to dispatch orders in 1-3 working days (Monday-Friday), plus shipping time (3-5 working days for 2nd class, 1-3 working days for 1st class).

Orders

How do I make changes to an order I’ve already placed?

If you need to make any changes, please email info@frombrideswithlove.com with your name and order number.

What payment methods do you accept?

We accept all major credit and debit cards, as well as Paypal.

Do you accept refunds and returns?

Due to the handmade nature of some of our items we don't accept returns, however if you are unhappy with your order please email us and we'll do everything we can to rectify it.

About

Where does the name From Brides With Love come from?

We (Lauren and Tiffany) are both two 2020 brides who postponed our weddings to 2021, and created our wedding blog frombrideswithlove.com to spread a bit of wedding positivity! Our brand was created by brides, for brides, with love.

Where are you based?

Lauren is based in Edinburgh and Tiffany is based in Southampton, all orders are sent out by Lauren in Edinburgh!

Are all products created by you?

We stock a mixture of our own products and other small businesses. Our moodboard kits are an original product created by us.

Let's stay in touch...
Facebook Group: FBWL Facebook Community
From Brides With Love xo